Only steps away from such attractions as the convention center, the casino, the thermal baths, and the cathedral, the Novotel Aachen City provides guests with easy access to the center of the city. In addition, this accommodation is within close proximity to the business and commercial district of the city as well as the historic Old Town area. The Novotel Aachen City provides on-site parking in a covered garage to its guests.

The guestrooms at the Novotel Aachen City include such amenities as wireless Internet access, television, air-conditioning, coffeemakers, in-room safes, irons and ironing boards, minibars, and private bathrooms with bathtubs and hairdryers. There are one hundred fifty four guestrooms available at the hotel.

Amenities offered by the Novotel Aachen City, established in 2004, include a fitness center, a sauna, a restaurant, a bar, a garden terrace, meeting space, laundry services, and dry cleaning services. The hotel facilities are all air-conditioned and the accommodation includes modern and contemporary décor.